Insurance and IT Consulting Services

Systems Development, Integration Services, IT Consulting

Background
CTS consulting team have an average of 25 years of experience serving the insurance industry. Whether
a company is converting to leading edge hardware or software system, or requires new technology enhancements to a legacy system, CTS has an extensive track record of success in providing
solutions that provide tangible results.

Mission
CTS’ Mission is to sustain the competitive financial services marketplace by providing planning services and solutions to industry stakeholders

CTS works closely with its clients to identify process and information technology opportunities and provides the delivery capability by ensuring that the proper resources and software solutions are
provided to meet project requirements within budgetary guidelines.

CTS provides support and management consulting to clients in the areas of:
• Systems Development and Integration including Web, Server and mainframe.
• Business planning, process improvement, and information technology planning.
• Outsourcing and off-shoring advisory
• Legacy System Management

System Development and Integration Services
CTS has provided systems development and integration services for more than 5 years in areas such as:
• System Integration
• Project Management
• Web Development
• Custom Development Re-Hosting
• Data Warehousing/Data Mining

CTS offers unparalleled domain expertise in industry administrative operations
• Product development
• New business, underwriting and issue
• Policyholder service
• Marketing and distribution management
• Premium and claims accounting

Management Consulting
CTS uses a proprietary planning frameworks to facilitate its clients in developing business and information technology plans. These plans are developed in a collaborative effort with a
client team and CTS skilled IT and insurance management consultants.

Business and information technology planning goals are developed to define a direction and identify strategies to support this direction. Information technology is assessed for its support of the
direction and architecture to improve its support is developed.

The process contains the four following elements:

► Direction & Vision - The direction provides the foundation and the targets for subsequent phases of the business and technology planning. Strengths, weaknesses, opportunities and threats are identified for further evaluation. The vision identifies future requirements of the enterprise.

► Assessment - During the assessment phase a business model is developed and processes are identified and weighted for their contribution to the direction. Information technology is assessed
from a user and technical perspective as to how IT supports the processes of the organization.

► Analysis & Design - Analysis and design identifies processes that are candidates for re-engineering or IT support. Opportunities are evaluated and developed into specific projects. IT is aligned to the projects and processes. An IT architecture is developed with a migration plan to the new architecture.

► Decision - The decision phase prioritizes projects that support the business direction. IT alternatives are evaluated based upon buying or developing solutions. Outsourcing guidance can be provided in selecting a provider for specific projects.

Outsourcing and Off-shoring Advisory
CTS provides outsourcing and off-shoring advice wherever the client is in the process. CTS through its management consulting framework facilitates through a collaborative approach with the client, strategic, tactical and operational planning for outsourcing and off-shoring developing a business case analysis.
CTS provides unit cost benchmarks, service levels and best practice analysis.

Beyond the planning stage, CTS provides the following services:
• Requirements for systems and services
• Initial Provider identification
• Request for information and proposal
• Provider and solution evaluation
• Due diligence
• Contract negotiation
• Transition and migration planning
• Governance design

CTS also provides remedial services for improving the performance of the outsourcing agreement and renegotiation as necessary.

CTS-CONSULTING

Did you know?

CTS has been helping insurance companies with strategic planning and sourcing for the last ten years. Companies such as ING, AIG and Thrivent Financial have engaged CTS to develop business plans and sourcing strategies. CTS helps companies implement the various programs for process and Information Technology improvement.

CTS has the experienced management consultants with over twenty-five year’s experience who have done this work for companies of all sizes in the insurance industry. We have developed templates to quickly and efficiently facilitate the planning process.

CTS works closely with its clients to identify process and information technology opportunities and provides the delivery capability by ensuring that the proper resources and software solutions are provided to meet project requirements within budgetary guidelines.

CTS’s information driven planning framework allows companies to actively participate in the process, so that the end result is a company’s decision not the consultant’s recommendation.

CTS uses a proprietary planning frameworks to facilitate its clients in developing business and information technology plans. These plans are developed in a collaborative effort with a client team and CTS skilled IT and insurance management consultants.

CTS specializes in strategy, business planning, process improvement, and technology enablement for the insurance industry.

Questions to ask yourself:

• Are your business processes and information technology aligned to optimize results of your business plan?

• Have you assessed your business process to determine the high impact processes?

• Have you optimally invested in your core processes?

• Have you assessed and aligned your information technology to support your high impact processes?

• Do you need to expand upon your strategies to better document and communicate this roadmap to success?

We will help you:

• Better understand business process and information technology alignment.

• Provide templates and a framework that leads to actionable initiatives, consistent with overall company direction.

• Establish measures and targets, and a schedule to meet these goals

For further assistance Contact Us